Peakmeter Service
We do our best to help you be successful, you can trust us!
Our professional services cover the entire life cycle of equipment and extend other support and services
700 customers
More than 700 customers around the world trust our services;
Efforts to create
Our professional service skills cover all trading matters and professional knowledge regarding all our products line as well as the market;
30+ service team members
We have a professional customer service team of over 30 people around the world.
Q1. What is your terms of payment?
A1: We accept T/T, L/C, Trade Assurance, Western Union etc. USD or RMB abroad is available.
Q2. What about the shipping methods?
A2: Usually, we ship as client's requirement, if you don't have one, we could ship goods to you by sea, by air and by courier.
Q3. How long is your delivery time?
A3: Normally it is 3-5 working days if goods are in stock, Or it is 35 days for bulk order quantity. If the quantity is more than 10k per model, we will inform you before order has been made.
Q4. How can we guarantee quality?
A4: We have very strict quality control process from raw materials to finish products. All the manufactory process follows ISO 9001 standard and our 20 years industry experience. And that's why we own many certificates of international quality certification. Also, we are very welcome our customers to visit our factory at any time.
Q5. Can I get a sample before mass production?
A5: Yes, you can require samples after we confirmed the price and all the specifications. If it is a customized product, we will need a few days to get samples ready to delivery.
Q6. Will you provide any after-sales service?
A6: Our sales team will provide you with one-to-one service and solve all your after-sales problems. We also have engineers to answer any question you may have regarding to the products.
Q7. I want to customize the product to fit my branding image. Can you do that?
A7: We will provide professional OEM/ODM service according with specifically designed and manufactured for customers specific market application, such as customized housing color, silk-print logo and personalized packaged etc.
Q8. Do all your products have CE or FCC certificate?
A8: Most of our products have been certified by CE, RoHS, REACH or UL, FCC, ETL. However, different market requires different standard requirements. Please tell our sales representative which certificate you need. For some certificates we do not currently own, we are happy to help to apply.
Q9. Can I change the package?
A9: Sure, you can change product package in color box or blister, inner box and outer carton.
Q10. I have a specific need of a product which doesn't exist on the market, I know I can sell it very well, can you develop it?
A10: We love that! we have so many successful independent product cases. Those products are doing very well in the market. If you have a good product idea. Don't hesitate and through it to us. We have 35 engineers and 3 labs to help you get your drafts become a reality.
深圳市华谊智测科技股份有限公司
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